Returns & Exchanges
At Live Co., we want you to love every piece you wear, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that finding your perfect fit is as effortless as your personal style.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging, ensuring all tags are attached, and include the provided packing slip inside the box.
- 3.Attach Shipping Label
Download and print the prepaid shipping label from your email and securely affix it to the outside of your return package.
- 4.Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking number handy while we process your refund or replacement.